5
POINTS REMAINING
develop package
Dimension pools
January 2023 | Points Used this month = 57 | Point balance = 5
web dev - alert response: add clickable phone number to website for SEO
-3
web dev - update email recipient from gmail to workspace for website
-3
Update Yelp Page, Joes photo, setup yelp text alerts, change email address, updated hours
-3
web dev - update the New Contract Webform to include POAs
-3
admin -grasshopper text to speech for updated voicemails and urgent after hours line
-4
admin - turn off grasshopper features text messages
-2
admin - Add custom extensions to grasshopper line and add new digital voicemail
-7
admin - reset grasshopper password
-1
admin - Change Phone Schedule - grasshopper custom schedule created
-4
google workspace - delete google user michael
-2
gmail - create new label and add all of Michaels emails to in in Info@
-2
google workspace - Migrate Michael's emails to info@ + fix errors caused by account suspension 1 day prior
-5
google workspace - Migrate Michael's emails to info@ + fix errors caused by account suspension 1 day prior
-6
admin - Search for Easy Mix 2017 invoice for Olson pool in OCT NOV or DEC
-4
Email - reroute blake's emails to joe
-3
google workspace - delete user Melissa
-2
web dev: edit warranty form email details
-3
* points package recharge
develop package +60 points
december 2022 | Points Used this month = 5 | Point balance = 2
christmas and new years card mailchimp
-5
* points package recharge
start package +15 points
November 2022 | Points Used this month = 16 | Point balance = -8
mailchimp: thanksgiving campaign
-4
social media post for thanksgiving
-5
google support to check sensitive info being shared outside org.
-3
web dev: update warranty from with intro paragraph
-2
web dev: update warranty email notification
-2
* points package recharge
start package +15 points
october 2022 | Points Used this month = 18 | Point balance = -7
google workspace: rerouting edit - remove andrea and add zak to warranty emails
-2.5
consult: phone meet with katie at mmg
-2.5
google: spam identification and report phishing w/ google support
-2
graphic design: logo for render TV
-4
software support: elementor support conflict
-3
google workspace: password request
-2
Report and Deny Google Business Requests
-2
* points package recharge
start package +15 points
September 2022 | Points Used this month = 9 | Point balance = -4
Social Media Graphic Design & Post
-5
Graphic Design: Level 1 Magazine Ad
-4
* points package recharge
start package +15 points
August 2022 | Points Used this month = 23 | Point balance = -10
Labor Day Mailchimp Campaign
-6
License Renewal for Ultimate Addons for WPBakery Page Builder Regular License License Support Expiry Date: Wednesday, March 1, 2023
$35 FLAT FEE
Website Update & Repair Level 1 - Elementor / Quick Edit Conflict on Website ~Support Ticket
-3
General Admin: Data Retrival - Find Roberts job Easy Mix invoice. Research and discover.
-5
Website Update & Repair Level 2 - Add Warranty Page
-4
general admin: Julie File Request G-Drive Missing Folder
-2
google workspace: drive user permissions x5
-3
* points package recharge
start package +15 points
July 2022 | Points Used this month = 22 | Point balance = -2
Social media: before & after design and post
-6
Tech support: check grasshopper caller ID settings
-2
tech support: report ongoing google ownership request
-2
Email: Mailchimp Campaign - Out of Office
-8
Google Workspace: Reset User Password
-2
General Admin: Replace user from Grasshopper phone system
-2
* points package recharge
start package +15 points
June 2022 | Points Used this month = 26 | Point balance = 5
Manage Bluehost Prorated Refund Request (complete $400+)
-3
meeting with google rep about transition to workspace
-3
web development - update & repair level 1 - change menu title and missing widget
-3
Email Filter - Blake Out Of Office
-3
Investigate/Diagnosis/Troubleshoot/Repair Complex - Google Business Spam - You've Received An Ownership Request
-7
Investigate/Diagnosis/Troubleshoot/Repair Complex - Facebook Reviews Not Appearing on Page
-7
reimbursement - wpbakery page builder (regular license)
$56.00
* points package recharge
start package +15 points
May 2022 | Points Used this month 81 | Point balance = 16
Mailchimp campaign - Memorial day + new campaign to staff
-6
google workspace - new user + permissions combo - zak daniels + updated permissions
-6
admin - update email mailing list
-3
social media - unlock instagram account
-5
graphic design - level 2 - stickers
-5
stmp setup on wordpress site - allow emails sent from website to be sent from info@
-3
website updates & repair level 1 - Spam prevention - CAPTCHA on the Warranty form
-1
admin & maintenance - File Request i.e. Media, Document, etc. - yelp password
-2
google workspace - user permissions - dylan
-2
Website Update & Repair Level 1 - 4 additional updates to warranty form - julie, blake, andrea
-6
Website Update & Repair Level 1 - Change Header Title for “Contact Dimension” to: Design Request Form
-3
google workspace email routing - warranty@
-3
Create ALIAS Email Address - Warranty@
-2
Website Update & Repair Level 3 - fillable form that would be sent to a new email address warranty@dimesnsionpools.com
-6
Website Update & Repair Level 1 - add a link next to our "contact dimension " link that would be called "Warranty/Repair Request"
-3
Website Update & Repair Level 1 -remove the free consultation on the "contact dimension" link?
-3
Hosting / Website Migration (discounted)
-15
Investigate/Diagnosis/Troubleshoot/Repair Complex - bluehost hosting server issues
-7
* points package recharge
start package +15 points
April 2022 | Points Used this month 20 | Point balance = 82
google workspace - create new user - dylan
-4
graphic design - level 1: 8x10 permit sticker
-3
domain management - domain renewals
-2
email - forwarding - Forward WordPress and Bluehost Emails to BIZPLOITATION for important account notices
-2
graphic design - level 1: for rachel x3
-9
* points package recharge
+30 points (last month for pre-inflation pricing)
March 2022 | Points Used this month 5 | Point balance = 72
File Request i.e. Media, Document, etc. - Logos
-2
Add Email Address to Existing Account - Invoice@
-2
General Inquiry - SMS
-1
* points package recharge
+30 points
February 2022 | Points Used this month 27 | Point balance = 47
New Website Feature - Configure (Google Site Kit)
-4
general admin - update bluehost billing
-2
graphic design (L1) - small business tuesday ad
-7
General Admin - New RTIC merch order
-5
General Admin - New Vista print order
-5
New Email Filter - Blake Vacation
-4
* points package recharge
+30 points
January 2022 | 12 Points | Point balance = 44
update permissions - rachel
-2 Points
general admin - confirm email forwarding
-4 Points
New Business Card Design & Order
-6 Points
* points package recharge
+30 points
December 2021 | 27 Points | Point balance = 26
Email Forwarding
-2 Points - @permits to Rachel
add new google user - rachel
-3 Points
Mailchimp Mass Email - christmas card
-7 Points
general admin - approve design for sweaters & pants
-2 Points
Update Mailchimp Mailing Lists
-4 Points
Online Account/Service Setup - Basic - mailchimp
-4 Points
Graphic Design: Level 1 - Xmas Card
-5 Points
* points package recharge
+30 points
November 2021 | 22 Points | Point balance = 23
Email Migration - jared to Dandi & Andrea
-10 Points
New Email Filter
-3 Points
Design & Post Social Media Post - Veterans Day
-4 Points
Design & Post Social Media Post Combo - Thanksgiving
-5 Points
* points package recharge
+30 points
sept 15 - oct 15, 2021 | -34 Points | Point balance = 15
google workspace / email reset jared password and reroute emails
-5 Points
google workspace grant user permissions
-2 Points
google workspace create new user - ted
-4 Points
email Modify email mapping for julie
-3 Points
email change mail routing - remove blake and joe from info@
-3 Points
web dev / email website update and repair 3 contact form workaround with gmail filters
-5 Points
web dev website update and repair 2 webform
-4 Points
google workspace change User Permissions - cassandra
-2 Points
web dev website update and repair 2
-4 Points
google workspace Grant User Permissions - cassandra
-2 Points
* points package recharge
+30 points
Aug 15 - sept 15, 2021 | -19 Points | Point balance = 19
google workspace add new user melissa
-4 Points
email reset user password
-2 Points
email forward alias to 4 users
-2 Points
email create new alias
-3 Points
email new email filter
-3 Points
email new email filter
-3 Points
google workspace Grant User Permissions - michael
-2 Points
* points package recharge
+30 points
July 15 - Aug 15, 2021 | -41 Points | Point balance = 8
infograph design
-10 Points
google password reset jared
-3 Points
email routing melissa
-4 Points
facebook auto reply setup
-5 Points
website updates & repair - plugin updates
-3 Points
Gmail Filter Creation x2
-6 Points
Domain Renewal
-3 Points
Clean Gmail Account Storage
-7 Points
* points package recharge
+30 points
June 15 - July 15, 2021 | -35 Points | Point balance = 19
website update - change backup location to info@
-3 Points
email - new filter for julie
-3 Points
general admin - slogan brainstorm
-10 Points
general admin - doc request julie (password)
-2 Points
Social media - Design & Post Social Media Post Combo
-5 Points
google workspace - add new user michael
-2 Points
general admin - Permits alias email creation
-3 Points
general admin - new voicemail recording
-4 Points
Website Update & Repair Level 1 - buildertrend form update
-3 Points
* points package recharge
+30 points
May 15 - June 15, 2021 | -32 Points | Point balance = 24
Admin & Maintenance - General - Grasshopper
-2 points
Graphic Design: Level 1 - New Business Cards + Print
-6 points
Google Workspace - User Permission - Melissa
-2 points
Google Workspace - Add New User - Melissa
-2 points
Web Dev - Website Update & Repair Level 1 - Webform
-3 points
Google Workspace - User Permission - Buddy
-2 points
Social Media - Design & Post Social Media Post Combo
-5 points
Graphic Design - Stored File Request
-2 points
Social Media - General - Facebook Reviews Issue Investigate
-2 points
Web Dev - Website Update & Repair Level 1
-3 points
Social media - Discovery & Repost
-3 points
* points package recharge
+30 points
April 15 - May 15, 2021 | -34 POINTS | NEW Point balance = 26
General Admin - Julie Email info@
-2 points
Website Update & Repair Level 2 - Top Header + Mobile Tablet work
-4 points
Website Update & Repair Level 1 - Our process
-3 points
Graphic Design: Level 1 - Wolf Graphic for Homepage
-5 points
Website Update & Repair Level 1 - remove Free Consultations
-3 points
Add Email Address to Existing Account - Buddy
-2 points
Team Meeting
-2 points
Website Feature Update - Support Add-on 6 Months
-2 points
Website Update & Repair Level 1 - Update Homepage Slider Wolf
-3 points
Graphic Design: Level 1 - Wolf Slider
-5 points
Website Update & Repair Level 1 - Slider Text
-3 points
* points package recharge 54
+30 points
MARCH 15 - APRIL 15, 2021 Point balance = 30
TECH SUPPORT - Diagnosis/Troubleshooting Level 1
-2 points
EMAIL - Add Email Address to Existing Account - DO NOT REPLY
-4 points
* points package recharge
+30 points
Feb 15 - March 15, 2021 Point balance = 6
WEB DEV - Website Update & Repair Level 1 - UPDATE CONTACT FORM
-3 points
WEB DEV - Website Update & Repair Level 1 - NEW CONTACT FORM
-3 points
EMAIL - Troubleshoot Email Issue - STMP
-4 points
Tech Support - Diagnosis/Troubleshooting Level 1 - GRASSHOPPER VOICEMAILS
-2 points
WEB DEV - IMAGE OPTIMIZATION
-4 points
WEB DEV - Website Update & Repair Level 2
-4 points
EMAIL - FORWARDING
-2 points
Tech Support - Diagnosis/Troubleshooting Level 2 - GRASSHOPPER SUPPORT
-4 points
WEB DEV - Website Update & Repair Level 1
-3 points
GOOGLE WORKSPACE - ADD USER
-2 points
GOOGLE WORKSPACE - USER PERMISSIONS
-2 points
Tech Support - Diagnosis/Troubleshooting Level 2 - buildertrend submit button
-4 points
* points package recharge
+30 points
Jan 15 - Feb 15, 2020 Point balance = 13
Google Workspace - User Permissions
-2 points
Google Workspace - Update Profile Photos
-2 points
General Admin - Password Reset
-2 points
Google Workspace - Add New User
-2 points
General Admin - Grasshopper
-2 points
Website Update & Repair Level 1
-3 points
Tech Support - Phone Inquiry
-2 points
Google Workspace - user permissions
-2 points
File Request i.e. Media, Document, etc.
-2 points
Google Workspace - Add New User
-2 points
Graphic Design: Level 1 - Business Cards + Print
-5 points
Google Workspace - Add New User
-2 points
Tech Support - Text Message Inquiry - Google Photos
-1 points
File Request i.e. Media, Document, etc.
-2 points
* points package recharge
+30 points
Dec 15 - Jan 15, 2020 Point balance = 14
Online Account/Service Setup - Basic | New User to Google Workspace
-3
Graphic Design: Level 1 | Dandi Business Cards
-5
Design & Post Social Media Post | Colin's Hope Repost
-4
Design & Post Social Media Post | New Years
-4
Design & Post Social Media Post | Merry Christmas
-4
Design & Post Social Media Post | WCH Tuesday Post
-4
Design & Post Social Media Post | Facebook Job Post
-4
Email Forwarding | Info@ to Dandi@
-2
* points package recharge
+30 points
Nov 15 - Dec 15, 2020 Point balance = 14
Troubleshoot Email Issue - STMP | Troubleshoot | Gmail Outage
-4
Design & Post Social Media Post | Nextdoor
-4
Organize Media | youtube download / upload
-8
General Admin | Logos to Jean
-2
Diagnosis/Troubleshooting Level 2 | Gsuite
-4
Online Account/Service Setup - Basic | Deactivate Appointy
-3
Design & Post Social Media Post | Facebook Review
-4
* points package recharge
+30 points
Oct 15 - Nov 15, 2020 Point balance = 13
Design & Post Social Media Post | NextDoor Post
-4
Website Update & Repair Level 2 + Design Add on| Website Slider Edit
-6
Website Update & Repair Level 1 | PebbleTec Logo to Website
-3
Website Update & Repair Level 2 | Our Process Tabs & Header
-4
Online Account/Service Setup - Basic | NextDoor
-3
Social Media General | YouTube Page Edit & Uploads
-4
Design & Post Social Media Post III
-12
Social Media General + Design Add on | Facebook Cover Slider
-4
* points package recharge
+30 points
Sept 15 - Oct 15, 2020 Point balance = 23
Website Update & Repair Level 1 | New photos to home slider
-2
Website Update & Repair Level 1 | New photos to gallery
-2
Online Account/Service Setup - Basic | Google photos
-3
Website Update & Repair Level 2 | New title header for pages
-4
Add New Webpage - Advanced | Our process page
-12
* points package recharge
+30 points
Aug 15 - Sept 15, 2020 Point balance = 16
General Admin | Poologics Contact Form troubleshooitng
-12
Instagram Boost 100 Targeted Followers
-10
Design & Post Social media Post
-6
* points package recharge
+30 points
July 15 - Aug 15, 2020 Point balance = 14
Add Email Address to Existing Account
-4
General Admin | Poologics Logo Integration & media request
-3
General Admin | Poologics Submit Button inquiry & Follow-up
-3
General Admin | Google Shared Drive Setup
-2
Design & Post Social Media Post
-12
general admin | RTIC
-2
* points package recharge
+30 points
June 15 - July 15, 2020 Point balance = 10
Email Migration
-10 Points
Pool Studio Lakeway Design
-15 Points
Diagnosis/Troubleshooting Level 1 - POOLOGICS CONTACT FORM
-2 points
Website Update & Repair Level 1 - ADD PHOTOS TO GALLERY
-2 POINTS
* points package recharge
+30 points
May 15 - June 15, 2020 Point balance = 9
Add New SEO Keyword or Key phrase to Webpage
-8 POINTS
Diagnosis/Troubleshooting Level 1 - PHONE SWITCH
-2 POINTS
Troubleshoot Email Issue - 3rd Party Hosting - BLUEHOST SERVERS DOWN
-2 POINTS
Troubleshoot Email Issue - STMP (Poologics Blacklist)
-4 Points
business email setup - gsuite
-5 points
* points package recharge
+30 points
April 15 - May 15, 2020 - Package Start