-8

POINTS REMAINING

start package

Dimension pools

August 2022 | Points Used this month = 23 | Point balance = -8

Labor Day Mailchimp Campaign

-6

License Renewal for Ultimate Addons for WPBakery Page Builder Regular License License Support Expiry Date: Wednesday, March 1, 2023

$35 FLAT FEE

Website Update & Repair Level 1 - Elementor / Quick Edit Conflict on Website ~Support Ticket

-3

General Admin: Data Retrival - Find Roberts job Easy Mix invoice. Research and discover.

-5

Website Update & Repair Level 2 - Add Warranty Page

-4

general admin: Julie File Request G-Drive Missing Folder

-2

google workspace: drive user permissions x5

-3

* points package recharge

start package +15 points

July 2022 | Points Used this month = 22 | Point balance = -2

Social media: before & after design and post

-6

Tech support: check grasshopper caller ID settings

-2

tech support: report ongoing google ownership request

-2

Email: Mailchimp Campaign - Out of Office

-8

Google Workspace: Reset User Password

-2

General Admin: Replace user from Grasshopper phone system

-2

* points package recharge

start package +15 points

June 2022 | Points Used this month = 26 | Point balance = 5

Manage Bluehost Prorated Refund Request (complete $400+)

-3

meeting with google rep about transition to workspace

-3

web development - update & repair level 1 - change menu title and missing widget

-3

Email Filter - Blake Out Of Office

-3

Investigate/Diagnosis/Troubleshoot/Repair Complex - Google Business Spam - You've Received An Ownership Request

-7

Investigate/Diagnosis/Troubleshoot/Repair Complex - Facebook Reviews Not Appearing on Page

-7

reimbursement - wpbakery page builder (regular license)

$56.00

* points package recharge

start package +15 points

May 2022 | Points Used this month 81 | Point balance = 16

Mailchimp campaign - Memorial day + new campaign to staff

-6

google workspace - new user + permissions combo - zak daniels + updated permissions

-6

admin - update email mailing list

-3

social media - unlock instagram account

-5

graphic design - level 2 - stickers

-5

stmp setup on wordpress site - allow emails sent from website to be sent from info@

-3

website updates & repair level 1 - Spam prevention - CAPTCHA on the Warranty form

-1

admin & maintenance - File Request i.e. Media, Document, etc. - yelp password

-2

google workspace - user permissions - dylan

-2

Website Update & Repair Level 1 - 4 additional updates to warranty form - julie, blake, andrea

-6

Website Update & Repair Level 1 - Change Header Title for “Contact Dimension” to: Design Request Form

-3

google workspace email routing - warranty@

-3

Create ALIAS Email Address - Warranty@

-2

Website Update & Repair Level 3 - fillable form that would be sent to a new email address warranty@dimesnsionpools.com

-6

Website Update & Repair Level 1 - add a link next to our "contact dimension " link that would be called "Warranty/Repair Request"

-3

Website Update & Repair Level 1 -remove the free consultation on the "contact dimension" link?

-3

Hosting / Website Migration (discounted)

-15

Investigate/Diagnosis/Troubleshoot/Repair Complex - bluehost hosting server issues

-7

* points package recharge

start package +15 points

April 2022 | Points Used this month 20 | Point balance = 82

google workspace - create new user - dylan

-4

graphic design - level 1: 8x10 permit sticker

-3

domain management - domain renewals

-2

email - forwarding - Forward WordPress and Bluehost Emails to BIZPLOITATION for important account notices

-2

graphic design - level 1: for rachel x3

-9

* points package recharge

+30 points (last month for pre-inflation pricing)

March 2022 | Points Used this month 5 | Point balance = 72

File Request i.e. Media, Document, etc. - Logos

-2

Add Email Address to Existing Account - Invoice@

-2

General Inquiry - SMS

-1

* points package recharge

+30 points

February 2022 | Points Used this month 27 | Point balance = 47

New Website Feature - Configure (Google Site Kit)

-4

general admin - update bluehost billing

-2

graphic design (L1) - small business tuesday ad

-7

General Admin - New RTIC merch order

-5

General Admin - New Vista print order

-5

New Email Filter - Blake Vacation

-4

* points package recharge

+30 points

January 2022 | 12 Points | Point balance = 44

update permissions - rachel

-2 Points

general admin - confirm email forwarding

-4 Points

New Business Card Design & Order

-6 Points

* points package recharge

+30 points

December 2021 | 27 Points | Point balance = 26

Email Forwarding

-2 Points - @permits to Rachel

add new google user - rachel

-3 Points

Mailchimp Mass Email - christmas card

-7 Points

general admin - approve design for sweaters & pants

-2 Points

Update Mailchimp Mailing Lists

-4 Points

Online Account/Service Setup - Basic - mailchimp

-4 Points

Graphic Design: Level 1 - Xmas Card

-5 Points

* points package recharge

+30 points

November 2021 | 22 Points | Point balance = 23

Email Migration - jared to Dandi & Andrea

-10 Points

New Email Filter

-3 Points

Design & Post Social Media Post - Veterans Day

-4 Points

Design & Post Social Media Post Combo - Thanksgiving

-5 Points

* points package recharge

+30 points

sept 15 - oct 15, 2021 | -34 Points | Point balance = 15

google workspace / email reset jared password and reroute emails

-5 Points

google workspace grant user permissions

-2 Points

google workspace create new user - ted

-4 Points

email Modify email mapping for julie

-3 Points

email change mail routing - remove blake and joe from info@

-3 Points

web dev / email website update and repair 3 contact form workaround with gmail filters

-5 Points

web dev website update and repair 2 webform

-4 Points

google workspace change User Permissions - cassandra

-2 Points

web dev website update and repair 2

-4 Points

google workspace Grant User Permissions - cassandra

-2 Points

* points package recharge

+30 points

Aug 15 - sept 15, 2021 | -19 Points | Point balance = 19

google workspace add new user melissa

-4 Points

email reset user password

-2 Points

email forward alias to 4 users

-2 Points

email create new alias

-3 Points

email new email filter

-3 Points

email new email filter

-3 Points

google workspace Grant User Permissions - michael

-2 Points

* points package recharge

+30 points

July 15 - Aug 15, 2021 | -41 Points | Point balance = 8

infograph design

-10 Points

google password reset jared

-3 Points

email routing melissa

-4 Points

facebook auto reply setup

-5 Points

website updates & repair - plugin updates

-3 Points

Gmail Filter Creation x2

-6 Points

Domain Renewal

-3 Points

Clean Gmail Account Storage

-7 Points

* points package recharge

+30 points

June 15 - July 15, 2021 | -35 Points | Point balance = 19

website update - change backup location to info@

-3 Points

email - new filter for julie

-3 Points

general admin - slogan brainstorm

-10 Points

general admin - doc request julie (password)

-2 Points

Social media - Design & Post Social Media Post Combo

-5 Points

google workspace - add new user michael

-2 Points

general admin - Permits alias email creation

-3 Points

general admin - new voicemail recording

-4 Points

Website Update & Repair Level 1 - buildertrend form update

-3 Points

* points package recharge

+30 points

May 15 - June 15, 2021 | -32 Points | Point balance = 24

Admin & Maintenance - General - Grasshopper

-2 points

Graphic Design: Level 1 - New Business Cards + Print

-6 points

Google Workspace - User Permission - Melissa

-2 points

Google Workspace - Add New User - Melissa

-2 points

Web Dev - Website Update & Repair Level 1 - Webform

-3 points

Google Workspace - User Permission - Buddy

-2 points

Social Media - Design & Post Social Media Post Combo

-5 points

Graphic Design - Stored File Request

-2 points

Social Media - General - Facebook Reviews Issue Investigate

-2 points

Web Dev - Website Update & Repair Level 1

-3 points

Social media - Discovery & Repost

-3 points

* points package recharge

+30 points

April 15 - May 15, 2021 | -34 POINTS | NEW Point balance = 26

General Admin - Julie Email info@

-2 points

Website Update & Repair Level 2 - Top Header + Mobile Tablet work

-4 points

Website Update & Repair Level 1 - Our process

-3 points

Graphic Design: Level 1 - Wolf Graphic for Homepage

-5 points

Website Update & Repair Level 1 - remove Free Consultations

-3 points

Add Email Address to Existing Account - Buddy

-2 points

Team Meeting

-2 points

Website Feature Update - Support Add-on 6 Months

-2 points

Website Update & Repair Level 1 - Update Homepage Slider Wolf

-3 points

Graphic Design: Level 1 - Wolf Slider

-5 points

Website Update & Repair Level 1 - Slider Text

-3 points

* points package recharge 54

+30 points

MARCH 15 - APRIL 15, 2021 Point balance = 30

TECH SUPPORT - Diagnosis/Troubleshooting Level 1

-2 points

EMAIL - Add Email Address to Existing Account - DO NOT REPLY

-4 points

* points package recharge

+30 points

Feb 15 - March 15, 2021 Point balance = 6

WEB DEV - Website Update & Repair Level 1 - UPDATE CONTACT FORM

-3 points

WEB DEV - Website Update & Repair Level 1 - NEW CONTACT FORM

-3 points

EMAIL - Troubleshoot Email Issue - STMP

-4 points

Tech Support - Diagnosis/Troubleshooting Level 1 - GRASSHOPPER VOICEMAILS

-2 points

WEB DEV - IMAGE OPTIMIZATION

-4 points

WEB DEV - Website Update & Repair Level 2

-4 points

EMAIL - FORWARDING

-2 points

Tech Support - Diagnosis/Troubleshooting Level 2 - GRASSHOPPER SUPPORT

-4 points

WEB DEV - Website Update & Repair Level 1

-3 points

GOOGLE WORKSPACE - ADD USER

-2 points

GOOGLE WORKSPACE - USER PERMISSIONS

-2 points

Tech Support - Diagnosis/Troubleshooting Level 2 - buildertrend submit button

-4 points

* points package recharge

+30 points

Jan 15 - Feb 15, 2020 Point balance = 13

Google Workspace - User Permissions

-2 points

Google Workspace - Update Profile Photos

-2 points

General Admin - Password Reset

-2 points

Google Workspace - Add New User

-2 points

General Admin - Grasshopper

-2 points

Website Update & Repair Level 1

-3 points

Tech Support - Phone Inquiry

-2 points

Google Workspace - user permissions

-2 points

File Request i.e. Media, Document, etc.

-2 points

Google Workspace - Add New User

-2 points

Graphic Design: Level 1 - Business Cards + Print

-5 points

Google Workspace - Add New User

-2 points

Tech Support - Text Message Inquiry - Google Photos

-1 points

File Request i.e. Media, Document, etc.

-2 points

* points package recharge

+30 points

Dec 15 - Jan 15, 2020 Point balance = 14

Online Account/Service Setup - Basic | New User to Google Workspace

-3

Graphic Design: Level 1 | Dandi Business Cards

-5

Design & Post Social Media Post | Colin's Hope Repost

-4

Design & Post Social Media Post | New Years

-4

Design & Post Social Media Post | Merry Christmas

-4

Design & Post Social Media Post | WCH Tuesday Post

-4

Design & Post Social Media Post | Facebook Job Post

-4

Email Forwarding | Info@ to Dandi@

-2

* points package recharge

+30 points

Nov 15 - Dec 15, 2020 Point balance = 14

Troubleshoot Email Issue - STMP | Troubleshoot | Gmail Outage

-4

Design & Post Social Media Post | Nextdoor

-4

Organize Media | youtube download / upload

-8

General Admin | Logos to Jean

-2

Diagnosis/Troubleshooting Level 2 | Gsuite

-4

Online Account/Service Setup - Basic | Deactivate Appointy

-3

Design & Post Social Media Post | Facebook Review

-4

* points package recharge

+30 points

Oct 15 - Nov 15, 2020 Point balance = 13

Design & Post Social Media Post | NextDoor Post

-4

Website Update & Repair Level 2 + Design Add on| Website Slider Edit

-6

Website Update & Repair Level 1 | PebbleTec Logo to Website

-3

Website Update & Repair Level 2 | Our Process Tabs & Header

-4

Online Account/Service Setup - Basic | NextDoor

-3

Social Media General | YouTube Page Edit & Uploads

-4

Design & Post Social Media Post III

-12

Social Media General + Design Add on | Facebook Cover Slider

-4

* points package recharge

+30 points

Sept 15 - Oct 15, 2020 Point balance = 23

Website Update & Repair Level 1 | New photos to home slider

-2

Website Update & Repair Level 1 | New photos to gallery

-2

Online Account/Service Setup - Basic | Google photos

-3

Website Update & Repair Level 2 | New title header for pages

-4

Add New Webpage - Advanced | Our process page

-12

* points package recharge

+30 points

Aug 15 - Sept 15, 2020 Point balance = 16

General Admin | Poologics Contact Form troubleshooitng

-12

Instagram Boost 100 Targeted Followers

-10

Design & Post Social media Post

-6

* points package recharge

+30 points

July 15 - Aug 15, 2020 Point balance = 14

Add Email Address to Existing Account

-4

General Admin | Poologics Logo Integration & media request

-3

General Admin | Poologics Submit Button inquiry & Follow-up

-3

General Admin | Google Shared Drive Setup

-2

Design & Post Social Media Post

-12

general admin | RTIC

-2

* points package recharge

+30 points

June 15 - July 15, 2020 Point balance = 10

Email Migration

-10 Points

Pool Studio Lakeway Design

-15 Points

Diagnosis/Troubleshooting Level 1 - POOLOGICS CONTACT FORM

-2 points

Website Update & Repair Level 1 - ADD PHOTOS TO GALLERY

-2 POINTS

* points package recharge

+30 points

May 15 - June 15, 2020 Point balance = 9

Add New SEO Keyword or Key phrase to Webpage

-8 POINTS

Diagnosis/Troubleshooting Level 1 - PHONE SWITCH

-2 POINTS

Troubleshoot Email Issue - 3rd Party Hosting - BLUEHOST SERVERS DOWN

-2 POINTS

Troubleshoot Email Issue - STMP (Poologics Blacklist)

-4 Points

business email setup - gsuite

-5 points

* points package recharge

+30 points

April 15 - May 15, 2020 - Package Start