Our point system is based on value and services being delivered instead of hours needed to complete said services. This provides transparency into our pricing, progress, performance and resource allocation, and it also establishes a clearly defined point value and associated cost per activity for us and our clients to reference at any time. Under this new model, clients can now see exactly how their monthly budgets will equate to actual services and projects.
The reason we designed this point system was to minimize discussions with clients related to scoping and pricing of services in order to put more focus on the work itself. It also gives you a good idea of what you can expect to receive within a given retainer month. As your business partner, it is our responsibility to make things as transparent as possible, and help you prioritize monthly activities and allocation of points based on determined budget and goals. Together, we will outline your planned strategic and tactical initiatives each month and illustrate how your budget should be allocated to reach your end goals.
Please refer to our service catalog below for an understanding of how your points are utilized based on services rendered. If you are subscribed to one of our packages, any unused points will rollover to the next billing month. If you cancel your package, you automatically forfeit any rollover points you may have accumulated. On the other hand, if you’ve built up a number of points from past months, you can use those points to make major changes to your website or put towards any number of larger projects you may have in the pipeline.
Service catalog last updated on 07/31/2022